Payment and Complaints

 

30-DAY RETURN POLICY

At MOJ DOM Inc., we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and undamaged goods.

RETURN ELIGIBILITY:
Items must be unused, undamaged, and in their original packaging.
Returns must be initiated within 30 days of the purchase/delivery date.
Proof of purchase (receipt or order confirmation) is required.

HOW TO INITIATE A RETURN:

  1. Contact our customer service at [Your Contact Information] to request a return authorization.
  2. Pack the item securely in its original packaging.
  3. Ship the item back to us at:

MOJ DOM Inc.
Miladina Petrovića 17/2
11090 Belgrade, Serbia

  1. The customer is responsible for return shipping costs.

REFUND PROCESS:

Once we receive and inspect the returned item, we will process your refund within [X] business days.

Refunds will be issued to the original payment method.

Shipping fees (if applicable) are non-refundable.

EXCLUSIONS:

Personalized or custom-made items cannot be returned.

Sale or clearance items may be final sale (please check product details before purchasing).

For any questions, feel free to contact us at office@cnc-kamp.com.
We appreciate your business!