Terms and Conditions

Effective Date: 19. November 2024.

Last Updated: 07. February 2025.

CNC KAMP

Welcome to CNC-Kamp.com. These Terms and Conditions govern your access to and use of https://www.cnc-kamp.com. By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the Website.

  1. Use of the Website

You must be at least 18 years old or have parental/guardian consent to use this Website.

You agree to use this Website only for lawful purposes and in compliance with all applicable laws and regulations.

Unauthorized use, including hacking, scraping, or interfering with Website functionality, is prohibited.

  1. Products and Services

CNC-Kamp.com offers CNC-related products and services. Availability, pricing, and specifications may change without notice.

We reserve the right to modify or discontinue any product or service at any time without liability.

  1. Orders and Payments

By placing an order, you agree to provide accurate billing and shipping information.

We reserve the right to cancel or refuse any order at our discretion.

Payments must be made in full before order fulfilment. We accept direct bank transfer and payment with credit or debit cards.

  1. Shipping and Delivery

At MOJ DOM Inc., we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below.

Shipping Rates & Regions:

European Union (EU) Countries – Free shipping on vacuum pads, up to 950 eur per order.

The maximum order value per shipment is €950, as per our shipping provider’s regulations.

So, there is order value limit.

But feel free to make multiple orders with a free shipping.

Worldwide Shipping – €35 for the first item, plus €10 for each additional item.

The maximum order value per shipment is €950, as per our shipping provider’s regulations.

Processing & Delivery Times:

Processing Time: Orders are processed (shipping and handling) within 2 business days.

EU Delivery Time: Estimated 5-15 business days.

Worldwide Delivery Time: Estimated 10-20 business days, depending on the destination.

Customs & Duties

International customers are responsible for any applicable customs duties, taxes, or import fees.

Tracking & Support

Once your order is shipped, you will receive a tracking number via email.

If you have any issues with your shipment, please contact us at office@cnc-kamp.com.

We appreciate your business and are happy to serve customers worldwide!

Estimated delivery times are provided for reference and may vary.

CNC-Kamp.com is not responsible for delays caused by third-party shipping carriers.

Customers are responsible for any customs duties or import taxes.

  1. Returns and Refunds

30-Day Return Policy

At MOJ DOM Inc., we want you to be completely satisfied with your purchase. If you are not

happy with your order, we offer a 30-day return policy for unused and undamaged goods.

Return Eligibility:

Items must be unused, undamaged, and in their original packaging.

Returns must be initiated within 30 days of the purchase/delivery date.

Proof of purchase (receipt or order confirmation) is required.

How to Initiate a Return:

Contact our customer service at [Your Contact Information] to request a return

authorization.

Pack the item securely in its original packaging.

Ship the item back to us at:

MOJ DOM Inc.

Miladina Petrovića 17/2

11090 Belgrade, Serbia

The customer is responsible for return shipping costs.

 

Refund Process:

Once we receive and inspect the returned item, we will process your refund within [X] business days.

Refunds will be issued to the original payment method.

Shipping fees (if applicable) are non-refundable.

Exclusions:

Personalized or custom-made items cannot be returned.

Sale or clearance items may be final sale (please check product details before purchasing). 

  1. Privacy policy

On behalf of MOJ DOM Inc., we are committed to safeguarding the privacy of all our customers. We collect only the necessary basic data about customers/users and data required for operations and informing users in accordance with good business practices and with the aim of providing quality service. We provide customers with options, including the choice of whether or not they wish to be removed from mailing lists used for marketing campaigns. All user/customer data is strictly protected and accessible only to employees who need this data to perform their jobs. All employees of MOJ DOM Inc. (and business partners) are responsible for adhering to privacy protection principles.

  1. Protection of confidential transaction data

When entering credit card information, confidential information is transmitted over a public network in a protected (encrypted) form using SSL protocol and PKI systems, as the most advanced cryptographic technology available at the moment.

The security of data during the purchase is guaranteed by the credit card processor, Banca Intesa ad Beograd, so the entire payment processing is carried out on the bank’s pages. At no time is credit card information accessible to our system.

  1. Refund, Money back

In the case of a product return and refund for a customer who previously paid with a payment card, in part or in full, and regardless of the reason for the return, MOJ DOM Inc. is obligated to issue the refund exclusively via VISA, EC/MC, Maestro, Amex, and Dina payment methods. This means that at the seller’s request, the bank will refund the funds to the cardholder’s account.

  1. VAT

All prices are export prices, which are no subject to TAX, and because of that they are shown without VAT.

  1.  Intellectual Property

All content on CNC-Kamp.com, including text, images, logos, and trademarks, is the property of CNC-Kamp.com or its licensors.

You may not reproduce, distribute, or use any content without our express permission.

  1. Limitation of Liability

CNC-Kamp.com is provided on an “as-is” and “as-available” basis. We make no warranties regarding Website availability or functionality.

We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of this Website.

  1. Third-Party Links

CNC-Kamp.com may contain links to third-party websites. We do not endorse or assume responsibility for third-party content, policies, or practices.

  1. Termination

We reserve the right to suspend or terminate your access to CNC-Kamp.com at any time for violation of these Terms.

  1. Governing Law

These Terms are governed by the laws of Republic of Serbia. Any disputes shall be resolved in the courts of Republic of Serbia.

  1. Changes to Terms

 We may update these Terms from time to time. Continued use of the Website signifies your acceptance of any changes.

  1. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

office@cnc-kamp.com or +381641111835.